Can I arrange for wheelchair assistance to help my friend board the ship?

We have been asked to look at a cruise for a lady who can walk, but not for a long distance so she needs a wheelchair. As we live in Scotland could we leave from there?

I know some ships have disabled rooms, but it’s actually getting on board that we are concerned about as the lady is quite heavy and has a big chair.

Evelyn Robertson
Scotland

 

Thanks for your question. Fred Olsen Cruise lines have sailings from Leith and Greenock at various times of the year.

They also have disabled access and disabled cabins available, however you will need to enquire at time of booking to ensure they have a disabled cabin available as there are only a limited number on each ship.

The reason for this is because of the Safety Classification Society, as individual crew members are assigned to each cabin occupied by a wheelchair user, who would be called upon to provide the required assistance in the unlikely event of an emergency at sea.

On the Braemar, owing to a restricted turning circle when accessing the bathroom, we would not recommend these cabins to wheelchair-bound guests.

Motorised wheelchairs/scooters will only be accepted on Black Watch, Boudicca, Braemar and Balmoral when occupying an adapted cabin.

On health and safety grounds, chairs weighing in excess of 25kg cannot be carried ashore at any ports of call, other than the start/end point of the cruise, unless they can be easily dismantled.

I hope that helps! Emma x

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Emma Sanger is Cruise International’s resident cruise expert.Emma currently runs her own business as a Co-operative Personal Travel Advisor with over 20 years Travel experience Specialising in Luxury and Cruise. Aside from being an Ace Ambassador, Emma has won many awards over the years and have gained specialist status in many destinations, as well as holding the Association of Travel Professionals Gold status.You can visit her website hereThe Co-operative Personal Travel AdvisorsAssociation of Cruise Experts Ambassador
Tel: 0844 874 0153
Mobile: 07984 261 337
Fax: 0871 3970 353
Follow Emma on: Twitter FacebookEmail: emma.sanger@co-operativepta.co.uk

 

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